Management software for Internet Service Provider

Unix Solutions Ltd. developed its own program product for management, control and payment for all types of services, delivered by ISPs

The web-based interface of the payment system can be used by small companies, private hotels and local ISPs, as well as by large telecom companies and CATV operators, providing connectivity in different geographic regions, without the need for installation of additional hardware or software.

Besides making reports and invoices, the Internet billing software supports all the basic aspects of company's management - Reports, Nomenclature, Clients, Invoice generation, Addresses - Services, Service and users nomanclature, Reports, Traffic load and Monitoring.

Product functionalities

Module "Adminitrative settings"

• Adding users in the system, management of users, access rights, hierarchy
• Adding user groups with attributes for particular provider, group management
• Adding and management of user roles
• History of actions, done by users
• Defining and adding different providers
• Adding networks to sertain providers
• Adding destinations
• Adding limits
• Adding of colocation centers
• Adding contracts
• Printing contracts
• Adding clients/queries
• System Log of actions
• Changing rates
• Binding rates to clients
• Adding technical data for clients
• Network load and line graphics
• Monitoring and graphics for switch temperatures
• Others

Module "Service definition and settings"

• Service price
• Definition of period for debt generation
• Including/Excluding rates
• Definition of period for stopping, because of payment need
• Others

Module "Definition of promotions and discounts"

• Possibility for packaging of several services in a single promotion
• Validity period of promotions
• Discounts for considerable payments
• Discounts for periodic payments
• Discounts for prepayment
• Others

Module "Adding and management of clients"

• Binding a single client to multiple addresses
• Binding a number of services to a single address
• Reports for stopping and starting of service, reasons
• Different type of service status
• Others

Module "Payments"

• Automatic debt generation (invoices)
• Possibility to pay via epay
• Possibility to pay via bank transfers
• Possibility for payment only for part of the debt
• Issuing of document from priner
• Adding and payment of monthly debts
• Definition of contract on percentage basis between connectivity supplier and the given provider.
• Automated calculation of rates in relation to the total sum of the added contract.
• Others

Module "Reports"

• Report for users increase
• Reports for incomes
• Reports for subscribers waiting to be stopped
• Reports for real-time watching subscribers in a given region
• Reports for subscribers of a given service
• Search for clients/queries
• Others

Module "Trouble tickets"

• Adding of client calls or related objects (vlan, line, switch )
• Trouble ticket definition
• Trouble ticket status
• Trouble ticket type (from a list of definitions)
  • topic
  • code
  • color
  • description

Module "Equipment"

• Definition of code and equipment type
• Tree-view presentation of nomenclature, equipment and their codes