Management software for CATV operator

This is the only one of its kind software for business management of CATV operator. Initially developed for major clients, this software includes everything needed for management of business processes. There is a large number of services - from packaged services for CATV, to module for cable modems and Internet providing via CATV network.

Product functionality

Module "Administrative settings"

• Adding of users to the system, user management, access rights
• Adding of user groups, group management
• Adding and management of user roles
• History of users actions
• Defining of pay-desks

Module "Definition and setting of services"

• Service price
• When a duty is generated
• Rates for including/excluding
• Excluding for not payment reason
• Others

Module "Defining of Promotions and discounts"

• Possibility for packaging of several services in a single promotion
• Validity period of promotions
• Discounts for considerable payments
• Discounts for periodic payments
• Discounts for prepayment

Module "Adding and management of clients"

• Binding a single client to multiple addresses
• Binding a number of services to a single address
• Reports for stopping and starting of service, reasons
• Different type of service status (Working, Added, Stopped, Suspended, Stopped by client's demand and many others)

Module "Payments"

• Automatic debt generation (invoices)
• Possibility to pay via epay
• Possibility to pay via bank transfers
• Possibility for payment only for part of the debt
• Issuing of document from priner

Module "Reports"

• Report for users increase
• Reports for incomes
• Reports for subscribers waiting to be served
• Reports for real-time watching subscribers in a given region
• Reports for subscribers of a given service
• Others

Module "Trouble tickets"

• Adding of client calls or related objects
• Trouble ticket definition
• Trouble ticket status
• Trouble ticket type (from a list of definitions)
  • topic
  • code
  • color
  • description

Module "Equipment"

• Definition of code and equipment type
• Tree-view presentation of nomenclature, equipment and their codes

Module "Internet payment and management"

• Full functionality of Internet Billing